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Online Lenders Association - OLA Best Practices
By Online Lenders Alliance Published: 01/27/2010
OLA Best Practices
Provide full disclosure of loan terms to customers
Maintain a reasonable cancellation policy
Remain in compliance with all applicable laws and regulations
Provide comprehensive website security and consumer privacy
Provide referrals to credit counseling, education and assistance where appropriate
Employ non-abusive collection practices
Maintain compliance with all Truth in Lending Practices
Recommend compliance with state licensing requirements
OLA Code of Conduct
Treat people fairly and with respect
